Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag a concern? This page explains how to reach Bitcoin Casino Sites and what kind of messages we're set up to handle.
How to Reach the Team
Email is the best way to contact us. Send your message to [email protected] and a real person on our editorial team will read it — we don't run on canned auto-replies. We aim to respond within two working days, though it can take a little longer during busier periods.
A quick summary of what your message is about in the subject line helps us route it to the right person and get back to you faster.
What We Can Help With
We cover a fairly specific niche — crypto casinos for US players, ranked on things like supported coins, licensing, payout speed, and how anonymous a site actually is. Here's what typically lands in our inbox:
- Accuracy checks and corrections — Bonus terms, licensing details, and coin support at crypto casinos change often. If something on this site looks outdated or wrong, tell us and we'll look into it.
- Questions about a specific site or offer — If you're weighing up options like BetPanda, CoinCasino, or any other site we cover, and something in our write-up isn't clear, ask us directly.
- General crypto casino questions — Wallet setup, network fees, no-KYC play, withdrawal limits — if you're stuck on the mechanics rather than the reviews themselves, we're happy to point you in the right direction.
- Editorial or partnership enquiries — If you represent an operator or a relevant service and want to discuss a listing or partnership, introduce yourself and outline what you have in mind. Note that commercial relationships never determine how we rank or review a site.
- Feedback on how we cover the industry — Think we missed something, or you'd like to see us cover a related topic such as non-GamStop casinos? We read this kind of feedback and it genuinely shapes what we write next.
- Responsible gambling concerns — If you or someone you know is struggling with gambling, please say so in your message. We'll always point you toward proper support rather than trying to handle it ourselves.
Something We Can't Help With
We're a review and comparison site, not a casino operator, so we can't access anyone's account, process a deposit or withdrawal, or resolve a dispute with a specific operator. Those issues need to go through the casino's own support team. We also can't offer legal or tax advice — if you have questions about how offshore crypto gambling or crypto winnings apply to your situation, a licensed professional is the right person to ask, not us.
If You Need Support Right Now
If gambling has stopped feeling fun, or you're worried about your own play or someone else's, the National Problem Gambling Helpline is available at 1-800-GAMBLER. It's free, confidential, and separate from anything we or any casino operator run. Worth knowing: offshore crypto casinos generally don't offer the same self-exclusion tools or player protections that US state-regulated operators do, so if you use a self-exclusion tool on one site, it typically won't cover others.
Before You Write In
A few things that help us help you:
- Name the specific casino or page you're asking about, if relevant.
- Include screenshots or details for accuracy reports — bonus terms and coin lists change, and specifics help us verify quickly.
- Keep account-specific issues (deposits, withdrawals, verification) for the operator's own support team, since we don't have access to any player accounts.
Every message gets read. We can't promise a fast turnaround on every enquiry, but we do read and respond to genuine questions and feedback, and it's how we keep the site useful and accurate for the people relying on it.
This site is intended for adults of legal gambling age in their jurisdiction (18+ or 21+ depending on the operator and state). Always check your own state's laws before playing at an offshore crypto casino, as legality varies and these sites are not regulated by any US authority.